Special requests for rooms are accepted, but not guaranteed, based on availability the day of your arrival. Please see Casino House Rules for additional policies. However, entry into the Casino does have age restrictions. Is there a policy about children staying in the hotel or dining in the hotel restaurant?īecause the hotel does not offer gambling, there are no age restrictions. A person of the minimum age requirement must be present at check-in time and become a registered guest in the room.

The minimum age to reserve a hotel room is 21 years old. Do you have a minimum age requirement to reserve a hotel room? Please contact our Sales & Catering team at 41 to learn more about special group rates. Do you offer special hotel rates for groups? Can I request an early check-in or late check-out?Įarly check-ins and late check-outs are based on availability of the hotel and may be requested on the day of by contacting the Front Desk. What are the check-in and check-out times?Ĭheck-in is at 4 p.m. Your credit card will be authorized for Room and Tax & $50 at check-in to care for any incidentals that you may charge back to your room, such as dining. Yes, a major credit card is required at the time of check-in. Do you require an authorization on my credit card for incidentals? on date of arrival are subject to automatic cancellation. Promotional stays not checked in by 6 p.m. What is Potawatomi Casino Hotel’s cancellation policy?Ĭancellations must be made 48 hours in advance of your arrival to avoid charge. If you prefer to provide your credit card information directly to one of our Call Center Representatives, they can be reached 24 hours a day at 1-800-PAYSBIG. Online transactions are processed through a secure server, which encrypts the credit card information, protecting your information from being disclosed to third parties. Your credit card will not be charged until you check-in to the hotel. Yes, a valid credit card is required to book all hotel reservations at Potawatomi Casino Hotel.

Do I need to provide my credit card information to book a hotel reservation? Reservations made online may be updated through the online system, for promotional stays or reservations made through the call center, please call us at 1-800-PAYS-BIG. Can I change or cancel a hotel reservation online? The hotel welcomed its first guests on August 18, 2014. Green Building Council, the LEED (Leadership in Energy and Environmental Design) rating system ranks buildings on their energy and water conservation, greenhouse gas emission reduction, improved indoor environmental quality and their overall environmental impact. Potawatomi Casino Hotel is the first casino hotel in Wisconsin to attain LEED ® Gold certification.

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